About

About NLX

We redefine how people interact with brands by providing automated and frictionless multimodal self-service tools, powered by Conversational AI.
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Learn more about how NLX can help you

Conversational AI SaaS products help brands transform their customer interactions into automated, personalized self-service experiences. When implemented, NLX empowers a brand's customers to resolve their own inquiries at their own pace - with no wait time or frustration. Download our one-pager to learn more.

We set our imagination as the limit, rather than starting with what the toolset can do today.

– Andrei Papancea, CEO

Our Values

Elevate the customer

Your customers are powerful, and so are ours. We think with the end-user in mind to help our clients achieve the best automated customer self-service experience.

Choose simplicity

In today's fast-paced world, it's easy to make things overcomplicated. Take the time to step back and see the simpler solution.

Be brave

If a decision needs to be made, make it. Ask questions, make mistakes, try something different. If you are curious about something, take the time to dig into it. If you have something you want to say, say it.

Keep it open

Transparency is key and open communication is a great way to be transparent.

Build an inclusive space

People may not always remember what you said, but they will always remember how you made them feel. Make each other feel welcome. Make yourself approachable. We expect diverse experiences and value individual input. We give each other the space to be included.

NLX Voices

What's new at NLX