We transform customer contact into personalized self-service experiences.


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Improve your CX
Personalized, no-code, multimodal conversations

NLX offers brands an end-to-end no-code platform for building, managing, and analyzing all their self-service conversations.

The platform enables brands to create personalized voice, chat, and multimodal conversations, all in one place.

Plus, with built-in reporting and analytics, teams can adjust conversations according to real-time qualitative and quantitative customer feedback to improve the customer experience.

Experience NLX
Automated, Personalized Conversational AI

NLX's multimodal, chat, and voice capabilities are demonstrated via The Showroom, an interactive experience that puts you in the customer's shoes!

The Showroom, presented by NLX and AWS, is personalized and live so YOU can truly experience what end-to-end automated conversations look like on a fully qualified AI platform.


The platinum status experience

Make travel stress disappear by empowering your guests to create their own solutions in ways that are faster, more satisfying, and more cost-effective than ever before. NLX conversational self-service automation combines the best of AI and human support, resulting in efficient and frustration-free customer interactions.

Drive down long wait times

From quotes on repairs to routine maintenance, NLX's comprehensive, low-code approach allows both technical and nontechnical teams to quickly design, build, and manage all their customer conversations in one place.

Stronger customer relationships

A healthy business starts with great customer service. NLX empowers a brand’s customers to resolve their own inquiries at their own pace -- with no wait time. Plus, measure your customer service success by reviewing historical data and analytics, built into each NLX product.

Deliver 24/7 customer service

Build brand loyalty and trust with automated, personalized customer self-service. Customers are empowered to resolve their own inquiries at their own pace, whenever and wherever they like. From returns to order tracking, customers can skip the line to get answers to their inquiries fast.

Automate and personalize

NLX is industry-agnostic, because delivering satisfying customer service is part of every business. No matter which industry you're a part of, NLX can help you easily create and manage automated and personalized voice, chat, and multimodal self-service customer conversations. Our low-code platform makes it easy for technical and non-technical people to design the ultimate customer experience for your brand.

Mon Cheri Bridals Vice President of Operations Jami Mensch

NLX has been one of the best technology partners for Mon Cheri Bridals. The discovery and design process with NLX was thorough, and the installation process was excellent. They continue to be responsive, and we rely on their product every day to deliver a better experience for our customers.

Curious how NLX can improve your customer experience?

Get started by talking to our Conversational AI experts today.