COVID-19 Support

Free automated contact centers with NLX during the pandemic

Andrei Papancea

  • announcement

NLX is offering free automated contact centers for Government, Education, and Non-Profit Organizations. Streamline urgent information access to those in need; reduce call handling and wait times.

Please share if you know an organization that could use the help. Read the full announcement here.

Andrei Papancea

Andrei is our CEO and swiss-army knife for all things natural language-related.

He built the Natural Language Understanding platform for American Express, processing millions of conversations across AmEx’s main servicing channels.

As Director of Engineering, he deployed AWS across the business units of Argo Group, a publicly traded US company, and successfully passed the implementation through a technical audit (30+ AWS accounts managed).

He teaches graduate lectures on Cloud Computing and Big Data at Columbia University.

He holds a M.S. in Computer Science from Columbia University.