Partners

Imagining new paths together

NLX partnerships are as broad and flexible as our technology.

Partners

Partner types

Making each other stronger

Technology Partners

Communication providers, helpdesk software, marketing platforms, CRM and ERP systems and beyond, NLX can provide white label enterprise services, customer marketplace add-ons, functional enhancements, workflow communication support, or anything else you can think of. If our technologies can be more powerful together, we’ll get to work integrating.

Resellers & Service Providers

While Conversations by NLX is designed to simplify and extend the app design and management process to non-technical users, there will always be users who can’t or don’t want to do it themselves, and scenarios and environments that require technical or industry expertise. Partners are the key to success for these customers.

Marketing Agencies

Conversational AI is the hot buzz in marketing circles right now. Email has gone the way of direct mail. Ads continue to be mostly noise. And meaningful connections are difficult to make. Conversational AI raises interaction to a more personal and hands-on level, and gives marketing agencies an innovative new way to connect clients to their customers.
Our Partners

Better Together

Agent Handling

A powerful omnichannel agent desktop for the cloud contact center that enables management of all inbound customer service conversations in one place. Measure improves agent productivity to power meaningful customer experiences to drive long-term customer loyalty.

Data Platform

Mphasis is a specialist in data platforms that delivers services that blend deep domain expertise with cutting-edge technology. The engagement model helps brands build and scale faster along with driving hyper-personalized experiences that drive customer-centric transformation.

Professional Services

Affinity uses an inquisitive approach that takes the time to find answers which aligns with its business strategy. Working with businesses to answer open questions, finding new roads forward, and delivering results quickly to solve problems through consultative professional services.

According to Gartner, 91% of organizations are planning to deploy AI by next year.

AWS Partners

Innovation Ecosystem

Travel & Hospitality

AWS Travel and Hospitality Competency Partners provide technology products and services to accelerate the industry’s modernization and innovation journey, from behind-the-scenes operational efficiencies to guest-facing customer experiences.

NLX is a proud partner of the AWS T&H Competency.

Cloud Contact Center

Amazon Connect is an omnichannel cloud contact center that creates personalized customer experiences using built-in AI to automate interactions, understand sentiment, and improve agent productivity through contact routing, queuing, and analytics.

NLX has turnkey integrations with Amazon Connect.

Customer Engagement

Amazon Pinpoint is a flexible and scalable outbound and inbound marketing communications service that enables customer connection over channels like email, SMS, push, or voice and the ability to personalize messages with the right content.

NLX leverages Amazon Pinpoint for customer contact.

We're a hands-in company and partner.

— Vlad Papancea, CTO

Partners
Become an NLX Partner

The NLX partnership community has room for technology partners, service delivery partners, resellers and VARs - including marketing agencies, marketplace partners, and strategic alliance partners. We even have room to invent new kinds of partners. We'd love to hear your ideas.